Civic Center Supervisor

Description :

                      CLASS TITLE:  Civic Center Supervisor




Coordinates and promotes all aspects of the Muskogee Civic Center activities with emphasis on enhancing revenue producing opportunities and strengthening contacts with existing and prospective clients by marketing a good public image and promoting local events. 



  • Selects, orientates, trains, assigns, schedules and coaches employees; communicates job expectations; plans, monitors, appraises and reviews job contributions; enforces policies and procedures.
  • Supervises both office and maintenance employees and temporary staff to ensure adherence to quality standards, deadlines, proper procedures; corrects errors or problems.
  • Serves as liaison with vendors on event-related matters.  
  • Responsible for the creation, implementation and execution of internal and external policies and procedures.
  • Develops and administers Civic Center budget; approves expenditures and implements budgetary adjustments  with department director’s approval.
  • Designs and implements marketing strategies, plans and materials.
  • Prepares online marketing campaigns.
  • Maintains Civic Center website and social media tools.
  • Tracks, coordinates and assembles data to measure outcomes of marketing programs.
  • Conducts market research and trends.
  • Designs, develops and coordinates distribution of promotional materials, brochures, resource manuals, audio-visuals and exhibits.
  • Coordinates and promotes Civic Center activities; researches markets to identify new business; follows up with customers to ensure satisfaction.
  • Prepares a calendar of events on routine basis for distribution to media; prepares press releases for Civic Center activities. 
  • Assists with fund raising and other promotional activities.
  • Keeps track of event finances including check requests, invoicing and reporting.
  • Prepares and modifies event contracts as requested.
  • Closes out all events as required.
  • Ensures City meets contractual requirements of scheduled events.
  • Compiles monthly budget reports, event reports and analyses when necessary.
  • Operates office equipment such as fax machines, copiers and phone systems, and uses computers for spreadsheets, word processing, database management and other applications; learns to operate new office technologies as they are developed and implemented.
  • Performs other work as necessary and or as assigned.
  • Must report to work on a regular and timely basis.


The duties listed above are intended only as illustrations of the various types of work that may be performed.  The omission of specific statements of duties does not exclude them from the position. 



The Civic Center Supervisor reports directly to the Director of Planning and Economic Development.


The Civic Center Supervisor supervises the Civic Center Events Coordinator, Civic Center Maintenance Worker I and Civic Center Maintenance Worker III.




Training and Experience:  High school diploma or equivalent with a Bachelors Degree in Business Administration or marketing with (4) years of supervisory experience required.  Also requires four (4) years’ experience with heavy public contact; or an equivalent combination of education and experience.    


Knowledge, Abilities and Skills:  Good public relations practices and techniques, event and services coordination.  Good working knowledge of meeting related lighting, sound and audiovisual criteria.  Ability to coordinate and supervise a variety of activities involved with the planning and execution of events.  Ability to work long and sometimes irregular hours including evenings and weekends.  Exceptional organizational skills necessary to analyze the needs of clients in order to anticipate service requirements.  Knowledge of marketing tools and techniques and proficient in social media marketing.


Physical Requirements:  The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job in compliance with the Americans with Disabilities Act (ADA) requirements.  On a case-by-case basis, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, arm and hand steadiness and finger dexterity will be needed enough to use a key board and telephone.  Occasional sitting and standing is required.  Occasional lifting and carrying of objects up to twenty (20) pounds.  Occasional reaching, balancing, stooping, kneeling, crawling, twisting, handling and repetitive movements.  Vision, speech and hearing sufficient to perform essential tasks.  Punctuality and reasonable attendance is essential.     Must submit to drug screening and fitness to work physical exam.


Licenses and Certificates:  Possession of a valid Oklahoma Class D driver’s license is required. 


WORKING ENVIRONMENT:  Work in this classification is primarily indoors in an office environment.  Requires the ability to work nights, weekends, holidays and sometimes irregular hours. 


STARTING PAY:  $22.23/hr. - $28.64/hr.  Excellent employee benefits (insurance, vacation leave, sick leave, retirement, holidays).


WORK HOURS:  8:00 a.m. to 5:00 p.m., Monday through Friday.  Requires the ability to work nights, weekends, holidays and sometimes irregular hours.


WORK LOCATION:  City of Muskogee Planning and Economic Development Department, Civic Center Division, 425 Boston Street, Muskogee, Oklahoma.

Contact :

RESUMES MAY BE SUBMITTED BUT WE REQUIRE THAT OUR EMPLOYMENT APPLICATION BE COMPLETED AND SUBMITTED ALSO.  The employment application can be found on our website:  Just click on “Menu” at the top left side of the page (in the green bar), then under that go to “Departments” and click on “Human Resources”, then click on “Links and Downloads” on the left hand side of the page, then click on “Applications” (toward the bottom of the page), then click on “Employment Application” (print and fill out) or “Fillable Employment Application” (fill out online), or one can be faxed, emailed, or mailed to you or you can pick one up from the City of Muskogee Human Resources Department at 229 West Okmulgee Street (the three story red brick building (Muskogee Municipal Building) at the southeast corner of 3rd and Okmulgee Streets).  The Human Resources Department is located on the First Floor, Room 102.  Applications can be returned to the same address or by mail:  City of Muskogee, Human Resources Department, P. O. Box 1927, Muskogee, OK  74402-1927; by fax:  918-684-6223; or by email:  If you should have any questions, please call the Human Resources Department at 918-684-6221 or inquire in person at the address above or fax or email (above).


DEADLINE FOR APPLICATIONS:  There is no deadline for applications for this position.  It will be open until filled.



Deadline for Applying : Open until filled